Baggage Claim Form

Dear Passenger,

Please accept our apology for inconvenience caused to you by no delivering your baggage upon arrival. All possible effort will be done to locate and return your property.

Resolution of this claim depends upon details provided to our Baggage Services staff at the airport and distinctive items mention inside your bag.

If your baggage is not delivered to you within 5 days then please fill the following Form:

Note: You may follow-up with us via:

E-mail: scrbag@saudiairlines.com
Tel.: +966 2 6864430
Fax: +966 2 6863140

Step 1

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Step 3

Personal Information

*Title:

*First Name:

Second Name :

*Last Name:

Alfursan Membership No.

Profession

Nationality

Zip Code

*City

P.O.Box

*email

Fax

*Phone (Country code + City code + Phone number).

*Mobile (Country code + Mobile number)

Mailing Adress

Did any other person travel with you?

Yes

Provide name on baggage (If different from yours) or any external ID.

*Ticket Number.

Flight Itinerary

From	To	Date	FlightNo	Class	AirLine

Claim Information

Claim Type:

*Station:

*Claim No:

Total number of pieces & weight of mishandled baggage Pieces

Pieces

Weight

Did you pay excess baggage charges?

Yes

*Total number of pieces checked:

Baggage was last seen complete and in good condition at

Back

List and Details of Lost / Damaged pieces

Details of Lost / Damaged Piece

Cost + Currency*

Brand

Baggage Type*

Material*

Color*

Made in

Date of Purchase

Combo Lock No.

Zipper

Yes

Wheels

Yes

List of lost / Damaged Items Inside This Piece

Items	Brand	Quantity	Purchase Date	Purchase at (Shop/City)	Currency	Cost

Please provide purchase receipts/invoices to substantiate your claim

Total
Please add total

Add New Piece

Report upon arrival

Yes

Date

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I hereby declare that this information is true & complete. Acceptance of this form is not an acknowledgment of liability.

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