Passengers with Special Needs

The Saudi Arabian Airlines is dedicated to provide an award winning service to all its special needs customers. The following information is provided to assist customers with special needs in planning their trip with us.

Please Note that every person with a special need is different. You are the best judge of the services you may require. Our reservation officers will be happy to provide you with all the information that you need.

OnBoard The Aircraft

Flight attendants welcome the disabled passengers on board and ensure he or she is comfortably seated. They will offer assistance to semi-ambulatory customers in getting to/from their seat during boarding and disembarkation and to/from the onboard lavatory. They may assist with loading and retrieving carry-on items and other assistive devises stowed on board the aircraft. They will also assist with meal preparation such as opening packages and identifying items.

Reservation Advance Notice

For reservations, please call our reservation center and tell us what your requirements are. If you are not sure of the available services, you may ask our agents to inform you with the best way we can meet your special needs.

Special Needs Services Available

• Wheelchair services

• Visually Impaired Passengers

• Hearing impaired passengers

• Canes and crutches