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Cancellation & Refund

Customers who made their bookings from Saudia sales offices or from the call center or from Saudi Arabian Airlines website and did not issue their tickets and would like to cancel their bookings: They are kindly requested to call the call center at 920030000.


If they are registered members of Alfursan, they are kindly requested to call the call center at 920030000 or do the following:

 

  • Login to their Alfursan members’ profiles.
  • Click on "My Trips", select the itinerary they wish to cancel and click display.
  • On the booking display page, click on "Cancel Reservation" button.

 

Customers who made their bookings from Saudia sales offices or from the call center or from Saudi Arabian Airlines website and issued their tickets and would like to cancel their bookings: They are kindly requested to visit nearest Saudia sales office.

 

Ticket Refund Request

 

To refund your ticket online, you can do so by submitting a claim through the following link:

 

 

Note: Eligible tickets through the link are only ( Cash, Check, SADAD, SPAN )

 

 
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